Effective Date: July 8, 2026

Welcome to Patan Heritage Home & Restaurant. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Patan Heritage Home & Restaurant is dedicated to providing authentic cuisine and exceptional dining experiences in a warm and welcoming environment. Our website allows visitors to explore our menu, learn about our restaurant, make reservations, contact us, and stay updated with our latest news and promotions.

Website:

Information We Collect

We may collect personal information that you voluntarily provide, including:

Full Name
Email Address
Phone Number
Reservation Details
Event Booking Information
Messages submitted through our contact forms
Feedback and Reviews
Newsletter subscription details

We may also automatically collect certain information such as:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Website Usage Statistics

This information helps us improve our website, services, and customer experience.

Reservations and Contact Forms

When you make a reservation or contact us through our website, we collect the information necessary to:

Confirm your reservation
Contact you regarding your booking
Respond to inquiries
Provide customer support
Improve our services
Send reservation confirmations and important updates

Your information will only be used for legitimate business purposes and will not be sold to third parties.

Comments

If visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.

An anonymized string (hash) generated from your email address may be provided to the Gravatar service to determine whether you use it. The Gravatar Privacy Policy is available at:

https://automattic.com/privacy/

After your comment has been approved, your profile picture may appear publicly alongside your comment.

Media

If you upload images to our website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from uploaded images.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Store login information
Improve website performance
Analyze website traffic
Enhance user experience

If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies generally remain for one year.

If you visit our login page, a temporary cookie may be created to determine whether your browser accepts cookies. This cookie contains no personal information and is removed when you close your browser.

When you log in, cookies may be used to save your login information and display preferences. Login cookies generally last for two days, while display preference cookies may remain for one year. Selecting “Remember Me” extends your login session for up to two weeks.

If you edit or publish content, an additional cookie containing the article ID may be stored for one day.

You may disable cookies through your browser settings, although doing so may affect certain website features.

Embedded Content From Other Websites

Our website may include embedded content such as:

Google Maps
YouTube Videos
Instagram Posts
Facebook Content
Images
Articles

Embedded content behaves exactly as if you visited the originating website.

These third-party websites may collect information about you, use cookies, perform additional tracking, and monitor your interaction according to their own privacy policies.

Newsletter and Promotional Communications

If you subscribe to our newsletter or promotional updates, we may send information about:

New menu items
Seasonal offers
Restaurant events
Special promotions
Holiday announcements

You may unsubscribe at any time using the unsubscribe link provided in our emails or by contacting us directly.

Who We Share Your Data With

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only when necessary with trusted service providers such as:

Website hosting providers
Reservation management systems
Email service providers
Payment service providers (if online payments are available)
Technical support providers
Legal authorities when required by law

If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

Comments and their associated metadata may be retained indefinitely to help recognize and automatically approve future comments.

If users register on our website (where available), we store the personal information contained in their user profiles. Users may view, edit, or delete their personal information at any time, except for their username. Website administrators may also access and update this information when necessary.

Reservation and inquiry records may be retained for administrative, customer service, and legal purposes.

What Rights You Have Over Your Data

If you have an account on our website or have submitted personal information, you may request:

Access to your personal data
A copy of the personal information we hold
Correction of inaccurate information
Deletion of your personal information
Withdrawal of consent where applicable

Please note that we may retain certain information where required by law or for legitimate administrative and security purposes.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Although we strive to use commercially acceptable methods to protect your data, no internet transmission or electronic storage system is completely secure.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Some website functions may be processed by trusted third-party providers that assist us in operating our website and delivering our services securely.

Third-Party Links

Our website may contain links to external websites, including social media platforms, tourism websites, food delivery services, or partner organizations.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.

Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Patan Heritage Home & Restaurant